CertiCensus | Proactive Population Management Solution

CertiCensus^®: The Only Proactive Population Management Solution

Decedent Identification

Identifies & validates 98% of decedents

with 99.9% accuracy.

Find Beneficiaries

Finds 80% of spouse beneficiaries

and a first-degree relative 95% of the time.

Locate Missing Participants

1 in 8 move each year

Confirm their new address or have documented proof you tried to find them.

Detailed Audit Reporting

Be audit-ready

Documented audit trail on each person.

Reduce Cybersecurity Risk

Work with one population data provider

Minimize sharing of personal data.

Save Time & Resources

Better serve your population

versus spending time updating data.

Better Communication

Reduce returned mail

and keep your population informed.

24/7 Online Access

Find reports and data fast

on the online portal.

Locate participants. Identify decedents. Find beneficiaries. Manage returned mail.

Chosen by hundreds of organizations, CertiCensus^® is the industry’s first and only single-source, proactive population management solution to significantly reduce costs, eliminate overpayments, align with regulatory compliance, and mitigate cybersecurity risk. This true end-to-end solution makes it simple to efficiently manage resources and protect the longevity of your plan.

The complete solution

Overcome your challenges

Eliminate returned mail

Stop overpayments

What our clients say

“Using CertiCensus paid for itself quickly. Not only does the service eliminate overpayments, but it also allows us to have a different type of relationship with our pension participants.”

“We started using CertiCensus last year and I have been very happy with how easy the process is from the initial data loads, setting up the confirmation request letter, weekly reporting and troubleshooting. We have been able to use the search results to identify potential beneficiaries, refresh contact details for former employees and reestablish connections with plan participants.”

“I wanted to send you a quick note to express my satisfaction with the CertiCensus process we began last year. I have been very happy with how easy you both have made the process from the initial data loads, setting up the confirmation request letter, weekly reporting and troubleshooting. At each step Matt has been very responsive to questions and provide practical solutions. We have been able to use the search results to identify potential beneficiaries, refresh contact details for former employees and reestablish connections with plan participants. Thank you to you both and the extended teams.”

CertiCensus webinar on-demand:

Mastering pension management—tips and tricks to make it easier

What makes CertiCensus the best?

It leverages innovative state-of-the-art systems and the largest team of experts in the industry to find more decedents, participants and beneficiaries than any other service. Solutions that have helped our clients streamline operations, uncover over $1 billion in overpayments and align with regulatory obligations. CertiCensus pays for itself with overpayment savings alone! As a CertiCensus customer, you can be confident you’re doing what’s best for your plan, participants and beneficiaries.

CertiCensus®: The Only Proactive Population Management Solution